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At the Airport

Arriving at the Airport

Fly-SAX flights depart from Jomo Kenyatta International (JKIA) and Wilson Airports in Nairobi.

All scheduled flights depart from Terminal 2 at JKIA.

We are advised by KAA that these security checks at JKIA are expected to continue and may be initiated on an ad hoc basis at both the passenger and cargo gates which will cause passenger delays. It is therefore advisable that all airlines advise passengers to plan to arrive at JKIA at least three hours before their flights. This particularly relates to morning and evening departures.

For security check purposes you are required to bring the credit card used at the time of booking when travelling through JKIA. If the card holder is not travelling then the passenger must bring a copy of credit card, a signed authorisation note from the card holder and a copy of the card holders passport.

All other flights depart from Wilson Airport.


Check-In & Boarding

We ask that all passengers check in no later than 40 minutes prior to departure of domestic flights and 2 hours prior to departure for international flights. Boarding will commence 20 minutes prior to departure, and the boarding gates will close 10 minutes prior to departure.

If you are travelling from Wilson Airport, we look forward to welcoming you to our designated check-in and departure area on the ground floor of Langata House. Alongside our departure lounge, we have our own Fly-SAX café where you can sit and relax with a range of refreshments before boarding your flight.


Documentation

We ask that all passengers have the appropriate documentation ready before arriving at the airport. Government issue photo identification or a passport must be shown at check-in.